How to create and manage Staff roles with different Access Rights

How to create and manage Staff roles with different Access Rights

When managing a team on your eCommerce platform, it’s important to control who can access what. The Staff Settings feature allows you to add team members, assign roles, and define specific permissions — ensuring each user can only view or perform actions relevant to their job.

This not only improves security but also keeps operations organized and efficient.

Accessing Staff Settings

To manage staff roles and permissions:

1. Log in to your eCommerce Admin Panel.
2. Navigate to Settings → Staff.
3. Click Add Member.
4. Enter the staff details (name, email, role title, etc.).
5. Select the permissions to assign by checking the relevant boxes.
6. Click Save.

You’ve now successfully added a staff member and defined their access level.

Available Permissions

You can assign granular permissions for different store modules such as:

Orders	Manage customer orders, refunds, and fulfillment.
Catalog	Add, edit, or delete products and collections.
Customers	View customer details, order history, and manage communications.
Settings	Modify store-wide settings (reserved for Admin or Manager roles).

You can mix and match these permissions to create custom roles tailored to your team’s needs.

Assigning and Managing Roles

A role defines what a user can do inside your admin panel.
For example:

Role	Access Scope
Admin	Full access to all store features and settings
Store Manager	Manage products, orders, and customers, but limited access to settings
Customer Support	View and update customer and order details only
Inventory Staff	Access inventory levels and fulfillment, no pricing or settings access

Summary

Action	Navigation Path
Add new staff member	Settings → Staff → Add Member
Edit existing permissions	Settings → Staff → Select User → Edit